The South African Social Security Agency (SASSA) plays a pivotal role in administering social grants to millions of South Africans, ensuring that vulnerable and disadvantaged groups receive the financial support necessary for their well-being. To facilitate access to their services, SASSA has established numerous offices across all provinces of South Africa.
SASSA Head Office
The central hub of SASSA operations is located in Pretoria:
- Address: SASSA House, 501 Prodinsa Building, Corner Steve Biko & Pretorius Streets, Pretoria.
- Contact Details:
- Phone: 012 400 2000 (Switchboard)
- Email: [email protected]
- Website: www.sassa.gov.za
- Office Hours: Monday to Friday, 7:00 AM to 5:00 PM.
Regional Offices
SASSA operates regional offices in each province to serve local communities. Below is a summary of the regional offices, their addresses, and contact details:
| Province | Office Address | Phone Number | Office Hours | |
|---|---|---|---|---|
| Eastern Cape | Office BKB Building, Corner Fitzpatrick and Merino Roads, East London (Quigney) | 043 707 6335 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Free State | 16198 Moshoeshoe St, Rocklands, Mangaung, 9323 | 051 410 8339 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Gauteng | 501 Pretorius Street, Arcadia, Pretoria, 0007 | 012 400 2000 | [email protected] | Monday to Friday, 7:00 AM to 5:00 PM |
| KwaZulu-Natal | 575 Govan Mbeki St, North End, Gqeberha, 6000 | 041 506 5000 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Limpopo | 9 Welfare, 2nd Ave, Thabazimbi, 0387 | 015 291 7509 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Mpumalanga | 21 Athlone Ave, Witbank, Emalahleni, 1035 | 013 754 9446 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Northern Cape | 95 – 97 Du Toitspan Road, Kimberley, 8300 | 053 802 4919 | [email protected] | Monday to Friday, 7:30 AM to 4:00 PM |
| North West | 34 Galloway Street, Meyerton, Vereeniging, 1960 | 018 388 4006 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
| Western Cape | 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 | 021 481 9736 | [email protected] | Monday to Friday, 8:00 AM to 5:00 PM |
Note: The contact details and office hours are subject to change. It is advisable to verify the information before visiting.
Services Offered
SASSA offices provide a range of services, including:
- Grant Applications: Assistance with applications for various social grants, such as child support, disability, and pension grants.
- Inquiries and Updates: Beneficiaries can inquire about their application status, update personal information, or resolve issues related to their grants.
- Card Collection: Collection of SASSA cards for grant disbursements.
Important Considerations
- Public Holidays: SASSA offices are closed on public holidays. For a list of public holidays in 2024, refer to the SASSA Office Timings for 2024.
- Contacting SASSA: For general inquiries, you can contact the SASSA toll-free number at 0800 60 10 11 or send a WhatsApp message to 082 046 8553.
- Online Services: Many services are available online, including application submissions and status checks, which can be accessed through the SASSA website.
FAQs
What is SASSA?
The South African Social Security Agency (SASSA) is a government agency responsible for administering social grants to eligible South African citizens, ensuring financial support for vulnerable populations.
How can I find the nearest SASSA office?
You can use the SASSA Office Locator on their official website to find the nearest office by entering your location details.
What services can I access at SASSA offices?
SASSA offices offer services such as grant applications, status inquiries, personal information updates, and card collections.
Are SASSA offices open on weekends?
No, SASSA offices operate Monday to Friday, from 7:00 AM to 5:00 PM, and are closed on weekends and public holidays.
How can I contact SASSA for assistance?
You can contact SASSA via their toll-free number at 0800 60 10 11, send a WhatsApp message to 082 046 8553, or visit the official SASSA website for more contact options. You can also email the respective provincial office for specific inquiries.
Can I apply for SASSA grants online?
Yes, many SASSA services, including applying for grants, updating personal information, and checking the status of your application, can be done online through the official SASSA website. It is a convenient option for many people to avoid traveling to SASSA offices.
